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Ashanti Mobile Money Agents Discuss Fraud Prevention and Security

MoMo Fintech met agents in the Ashanti Region to discuss fraud prevention, customer authentication and challenges affecting digital payments.

Illustration of fingerprint verification on digital identity devices in Ghana.
Illustration representing biometric identity verification; not an actual government system screenshot.Illustration: GhanaCurrent
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MoMo Fintech Ltd held discussions with mobile money agents in Ghana's Ashanti Region on measures to strengthen security and improve service delivery, the Ghana News Agency reported on October 29, 2026.

The discussions covered Know Your Customer requirements, customer authentication for cash withdrawals, fraud prevention, insurance, liquidity challenges and access to credit. Representatives of financial institutions and the Ghana Police Service were among those participating, according to the report. The meeting was an engagement on proposed improvements and operational concerns, not an announcement that new nationwide rules had taken effect.

Source: Ghana News Agency, October 29, 2026. https://gna.org.gh/2026/10/momo-fintech-engages-agents-on-fraud-prevention-service-delivery/

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